FAQ

GENERAL

No. Agama Elixir never tests on animals and never asks others to do so. We believe in beauty that respects life.



Yes. Our products are made from natural Moroccan ingredients, carefully selected and backed by certifications (organic, ISO, technical sheets).


Most products last 12 to 24 months after opening, depending on the formula. Each product has a PAO (Period After Opening) symbol on its label.


Keep them away from heat, humidity, and direct sunlight. For oils, make sure to close the bottle tightly after use to preserve their properties.

FACE

  • Accordion coSensitive skin: floral waters (rose, orange blossom), gentle masks like Sidr.
  • Oily skin: Tebrima mask, rose water, light scrubs.
  • Dry skin: argan oil, enriched Aker Fassi mask, orange blossom water.ntent.


Mix a small amount of powder with rose or orange blossom water until it forms a paste. Apply to the face for 10–15 minutes, then rinse with lukewarm water.


2–3 times per week depending on your skin type. For sensitive skin, once a week is enough.

BODY & HAMMAM

  • The exfoliating glove removes dead skin cells deeply through mechanical exfoliation.
  • The body scrub exfoliates gently while also hydrating and leaving a delicate scent.
  • Used together, they create a complete hammam ritual.

  1. Take a warm shower to open pores.
  2. Apply black soap or a scrub.
  3. Exfoliate with the glove.
  4. Apply a body mask (Nila, Ghassoul…).
  5. Moisturize with an oil (argan, nigella, prickly pear).


Yes, as long as you use it gently on dry skin. Make small circular motions and avoid irritated areas.

HAIR


Castor oil, Jojoba oil, prickly pear oil and the Anti hair Loss Oil are excellent for stimulating growth and reinforcing hair fibers.


Massage a few drops into the scalp and lengths. Leave on for at least 30 minutes (or overnight if possible), then wash with a gentle shampoo.


Yes. Our oils and powders are 100% natural and free of harsh additives. For very reactive skin, we recommend doing a patch test first.

FLORAL WATERS & COMPLEMENTARY CARE

  • As a toner after cleansing.
  • As a refreshing face mist throughout the day.
  • Mixed with our powdered masks.


Yes, our floral waters are gentle and can be applied directly to the skin or hair, without rinsing.

ORDERS & FORMATS

We offer both: individual units for retail customers and bulk formats for professionals.


Yes, for bulk and wholesale orders a minimum quantity applies. For individuals, there is no minimum—orders can start from a single item.


Yes, we partner with resellers, spas, and salons. Contact us to get a customized quote tailored to your needs.


As soon as your order leaves our warehouse, you will receive an email containing your tracking details. Simply use this information to follow your delivery through the courier’s website provided in the email.


We generate tracking numbers for parcels just before shipment. Once your order has been dispatched, you will automatically receive an email with your tracking number and a link to follow your delivery. If you don’t see it in your inbox, please check your spam or junk folder.